Tools for the Pro accepts the following forms of payment: Visa, Mastercard, American Express, Discover, and Reward Points if applicable.
All goods purchased on Tools for the Pro are for personal or professional use and not for resale.
Tools for the Pro will not sell these products to any business entity or in bulk to any customer to prevent the possibility of resale through illegitimate channels. If any customer diverts products purchased from Tools for the Pro to illegitimate channels, we will fully cooperate with authorities in any and all investigations.
Regis Corporation guarantees all items on Tool for the Pro to be real and authentic.
We cannot process returns if ordered incorrectly nor can we perform exchanges for other items. Orders cannot be altered after submission so please make sure that you are purchasing the correct item(s) desired.
Damaged, defective and missing items must be reported within 30 days of purchase.
Original shipping charges are non-refundable.
Prior to any return you must contact Tools for the Pro at firstname.lastname@example.org for return approval and a return authorization number. No returns will be accepted without a return authorization number.
All items must be returned in full and in the original box. For example, if you return a pair of shears that included a free notching shear and case with an iron, those items must be returned as well. The items must be clean and free from hair.
Tools For The Pro reserves the right to deny credit if the above specified criteria is not fulfilled.
After 30 days from receipt, please refer to the manufacturer warranty instructions.
If the manufacturer requires proof of purchase, go to the My Orders section of Account Dashboard. Once the order is located, click on the order number, then print.
All orders under $74.99 will incur a shipping charge of $7.50. There will be no shipping charges for all orders over $75.00.
If shipping to a store or place of business the name of the business MUST be included in the shipping address. UPS charges for orders that need to be intercepted due to missing suite number, missing building name, business name, or incorrect address. Charges may be up to $30.00 per parcel and are the responsibility of the customer.
Orders going to Alaska, Hawaii, and Puerto Rico have a surcharge of $6.00. Orders going to Canada have a border fee of $15.00. This is in addition to any applicable regular shipping charges (no exceptions).
Regis can not ship to PO Boxes or APO Boxes. Please make sure the shipping address provided is a physical street address so there is no delay in receiving your order.
Any orders received under a PO Box or APO Box will be cancelled and not ship. A new order with a physical street address will need to be resubmitted to receive item(s).
For orders shipping within the continental US, please plan on 5 - 7 business days for receipt of goods. Orders shipping to Canada, Hawaii, Alaska, or Puerto Rico please plan on 7 - 10 business days.
You will receive an email after your order is placed with the shipping and tracking information on your order.
Cancelled Orders or Items
Tools for the Pro orders or an individual item on an order may be cancelled. Reasons for cancelled orders or items include (but are not limited to): Shipping to PO or APO boxes, out of stock item(s), credit card rejection, lack of points to fulfill order, or discontinued item(s). All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available.